Permit Technician Academy

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Permit Technician Career Advancement Academy

Permit Technician Career Advancement Academy is CALBO’s new leadership resource developed to enhance the professional development of counter technicians to cultivate participants’ technical and interpersonal skills, aiming to strengthen building department operations and the careers of building safety professionals at the counter.

Dates/Location: Fall 2025 in Northern and Southern California with details announced in Spring 2025.

- Go beyond the drive to pass an examination or maintain certification
- Grow to be a team leader
- Improve coordination in the permit process
- Strengthen customer service skills
- Learn best operations from a supervisor’s perspective

Join the Waitlist Now!
If you would like to be added to the waitlist for next year’s Academy,
please email the CALBO Office.

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Learn More about CALBO’s Newest Leadership Academy
Common Questions & Answers

What is the Permit Technician Career Advancement Academy?

The Academy is designed to maximize the leadership and redefine the future of counter technicians, specifically their technical and interpersonal skills, to strengthen building department operations. Each academy participant learns vital information for their building department role, including how to best use their skills to support customers and fellow staff and evaluate their professional roadmap and timeline, such as long and short-term goals. This is an active engagement program with the instructors and attendees participating in shared discussions and coursework to learn from one another while building upon network opportunities for future support.

Who is the best candidate for the Academy?

The Academy is designed for those with a minimum of 3-5 years of counter experience and who have obtained an ICC Permit Technician certification. But, those without these qualifications are still considered to apply.

When does the Academy take place?

The next available Academy takes place at the 2025 CALBO Education Weeks in Fall 2025

Is the Academy in-person or virtual?

The Academy has both in-person and virtual attendance requirements. There is one in-person course that takes place at the 2025 Education Weeks (with the exact date TBD) but the other courses will take place virtually. The curriculum dates and requirements are listed in the Academy registration packet. Approval by the applicant’s supervisor is required at time of application submission.

What is the Academy course prerequisites?

The following two CALBO courses are required PRIOR to the Academy, but each are available at each Education Week before the Academy starts.

– Permit Technician Career Advancement: The Core Essentials (not included in academy fee)
 
– Permit Technician Career Advancement: How to Properly Screen Plans for Successful Permit Services (not included in academy fee)

What is the Academy curriculum?

Course Examples include:
- Permit Technician Career Advancement: Honing Your Skills to Elevate Your Role in Providing Permit Center Services
- Navigating State Laws for Counter Operations
- Building Permit Counter Expertise: Mastering the Ability to Review Documents for Various Permits
- Building Services Excellence: Elevating Customer Experiences at the Counter
- Embracing Innovation at the Permit Counter: Mastering New Computer Systems
- Code Enforcement Essentials for Permit Technicians
- Contractor Licensing Fundamentals for Counter Technicians
- An Introduction to Zoning for Permit Technicians
- Much More!

When will Academy registration be available?

Registration and details for the 2025 Academy will be available in Spring 2025.

Is certification provided to Academy graduates?

Certification is not provided as part of the academy benefits. A plaque recognizing the completion of the Academy will be provided to each participant who completes all requirements.

E-mail blast

Congratulations to the 2023-2024 CALBO Award Recipients!

It is with great pride that we announce the 2023-2024 CALBO Course Development Merit Award. Congratulations to the following content contributors of the newest leadership endeavor, Permit Technician Career Advancement Academy.

Course Development Merit Award

Permit Technician Career Advancement Academy Content and Course Developers

CALBO Training Institute launched its newest training endeavor, Permit Technician Career Advancement Academy, last year to redefine the future of counter technicians.  This groundbreaking Academy is dedicated to honing the technical and interpersonal skills of counter technicians, paving the way for stronger, more efficient building department operations and services.  With a focus on long-term career planning, this academy is not just a training ground—it’s a transformative journey towards leadership and professional growth. This new Academy owes its success to the dedication and expertise of the exceptional content contributors and visionary course developers who are honored with the 2023-2024 Course Development Merit Award.  

These individuals have contributed both their knowledge and passion into crafting curriculum that transcends traditional training.  Their commitment to excellence is evident in the depth of the topics, the richness of material, and the invaluable student support provided.  The academy extends heartfelt gratitude to these remarkable individuals who served as the Academy course developers and instructors for their invaluable contributions to the advancement of our profession through the strengthening of counter technicians.

  • Ciara Barnett, County of Los Angeles

  • Carla Campos, City of Roseville

  • Jesse De Anda, City of Pasadena

  • Shane Diller, CALBO Past President

  • Nicholas Moore, City of Glendale

  • Raj Patel, JAS Pacific

  • Sara Retmier, City of Beaumont

  • Andrew Stuffler, CSG Consultants, Inc.

  • Ron Takiguchi, JAS Pacific

  • Bridgette Williams, CSG Consultants, Inc.

  • Brad Wungluck, City of Manteca